How do I use Plug Route

From the Schedule & Dispatch page, click the Plug Route button. Mobileforce opens the Plug Route popup window displaying the location of the task on the map.

• By default, today's date is selected. Click the date to change it from the calendar drop-down.
• Click the Select Technician dropdown and select the technician whose schedule you want to review.
• Click the Select a Hole/Gap dropdown and select the time gap to plug.

Plug Route now computes all gaps/holes in the schedule for the selected technician and date.

A Mobileforce FSM algorithm provides a list of unscheduled Service Tasks that can fit in the specified gaps without distuption in the existing schedule. When providing the list of tasks, The algorithm ensures that the technician can:

• Travel from the location of their previous apppointment, to the location of this new service task
• Complete the appointment for this new service task, taking into account a variety of factors to estimate the time needed to complete the work
• Travel from the location of this new service task to the next appointment that is already on their schedule. which can be that can be inserted into the technician's existing schedule,

Review the list, select the desired task, if any, and click Accept Route. Mobileforce FSM will add the task to the technician's schedule, automatically creating a new appointment for the specified time.