Creating and Editing Service Tasks
Using Mobileforce FSM, you can create a service task, which is how the work to be completed by a Technician is documented. This information is collected from a customer, typically by an Agent, so the work can be scheduled by a Dispatcher and then as...
Managing Service Tasks
The Mobileforce FSM Service Tasks page lists all of your generated service tasks. The page lists all tasks in tabular format displaying the account and opportunity names, status, and update information, by default. To access the Service Tasks ...